Got a question? Need help with the App?.........We've listed our most common queries here...
Can't find what you're looking for?.......Click on the "CONTACT" tab above and drop us a line!
"What memberships do you have?" - On our homepage you find the links to our smartphone app all our membership offers are on there - OR click on the "memberships" tab about halfway down the home page and it will take you to our online portal *please read the T&C's carefully before you sign up to a membership - they will be clearly displayed on the app screen.
My App wont let me book/ I'm getting an error message - Sometimes if you haven't used your app in a while it can become cached - follow these steps
1. Using the settings wheel on the to right of the home screen, scroll down to "log off". Allow the App to refresh and sign back in again, give it a few minutes to update and try again - this normally solves all problems!
2. If above doesn't work your app may need an update - check your app store and install the update if it's waiting - OR uninstall and reinstall your app from scratch then sign back on again.
3.Still not working? - there may be a technical problem - send a message to us using the contact page on here and include any screenshots of error messages you are seeing when trying to book.
I've forgotten my sign in details!......Happens all the time! As above - send us a message using the contact form and include the email address you used to register and we will reset your details for you.
Booty Mammas is the class designed for mums (or dads!) at home with little ones pre school age who struggle to get gym time. We provide a free of charge babysitting service in our dedicated childcare room for your little one whilst you take part in class. Your little one will be cared for by our team of babysitters led by a registered childminder and childcare assistants. Mum can attend exercise class after birth as soon as you have been given the all clear by your Healthcare professional to return to exercise postnatally. (Please contact us if you have any questions about this).
Booking for Booty Mammas is as other classes through the App for adult spaces - childcare spaces MUST BE PRE BOOKED DIRECTLY WITH THE CHILDCARE TEAM - you can do this by texting 07742 619 222 and once childcare space is confirmed adult spaces can be booked. Booty Mammas is a unique service and we rely on client support to keep the service running with out charge.